Privacy Policy

Effective Date: 5th March 2025

Nerdytech Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our e-commerce website [Your Website URL] (the “Site”). By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information from our users, including:

a. Personal Information

When you create an account, place an order, or contact us, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)

b. Non-Personal Information

We may collect non-personal data about your interaction with our Site, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referring website URLs

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track website analytics, and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders: To fulfill and deliver purchases, process payments, and provide customer support.
  • To improve our Site: To analyze trends, monitor performance, and enhance user experience.
  • To send marketing communications: To provide promotional offers, newsletters, and updates (you can opt-out anytime).
  • To prevent fraud: To detect and prevent fraudulent activities, unauthorized transactions, and security threats.
  • To comply with legal obligations: To meet applicable laws, regulations, and law enforcement requests.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share information in the following cases:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies, analytics tools) who assist in operating our business.
  • Legal Compliance: If required by law, court order, or government request, we may disclose necessary information.
  • Business Transfers: In case of a merger, sale, or acquisition, user information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure access controls. However, no online platform is entirely secure, and we cannot guarantee absolute protection against cyber threats.

5. Your Rights and Choices

a. Access and Correction

You can access, update, or correct your personal information by logging into your account or contacting us.

b. Opting Out of Marketing Communications

You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or adjusting your account settings.

c. Cookie Preferences

You can manage or disable cookies through your browser settings. However, this may affect site functionality.

d. Data Deletion Request

You can request the deletion of your personal data by contacting us. Some data may be retained as required by law or for legitimate business purposes.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

7. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect data from minors. If we discover that we have collected personal data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” revised accordingly. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nerdytech Solutions 
info@nerdytech.co.ke
+254 742 062964

By using our Site, you acknowledge that you have read and understood this Privacy Policy.